30-Day Return and Refund Policy

We want you to feel confident ordering from PureRevival. Eligible products may be returned within 30 calendar days of confirmed delivery.

Return Eligibility

To qualify for a return:

• The return must be requested within 30 days of confirmed delivery.

• The product must be unopened, unused, and in its original packaging.

• The tamper-evident seal must remain completely intact.

• Proof of purchase, such as your order number or confirmation email, is required.

Because PureRevival products are consumable dietary supplements, opened, used, or unsealed products cannot be returned for hygiene and safety reasons.

Starting a Return

Before sending anything back, email info@purerevival.shop with:

• Your order number

• The product or products you wish to return

• The reason for the return

If your return is eligible, we will provide return instructions and the appropriate return address. Returns sent without prior authorization may not be accepted.

Approved returns must be shipped within 14 days of receiving the return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

We strongly recommend using a trackable shipping service. PureRevival is not responsible for returns that are lost or damaged in transit.

Original shipping charges and any return shipping costs are non-refundable, except where required by law.

Refunds

After your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method within 5–10 business days. Your bank or payment provider may require additional time to post the credit to your account.

Only the purchase price of eligible returned products will be refunded. Original shipping charges are non-refundable.

Bundles and Promotional Offers

Each bottle returned from a bundle or promotional offer must be unopened, unused, and sealed.

If only part of a discounted bundle is returned, the refund may be adjusted to reflect the price applicable to the products you keep.

Damaged, Defective, or Incorrect Orders

Please inspect your order after delivery. If an item arrives damaged, defective, or incorrect, contact info@purerevival.shop within seven days of delivery.

Include your order number and clear photographs of the product and shipping package. After reviewing the issue, we may offer a replacement or refund at no additional cost.

Non-Returnable Items

The following items cannot be returned:

• Opened, used, or unsealed supplements

• Gift cards

• Downloadable or digital products

• Items marked as final sale or clearance

• Products returned more than 30 days after confirmed delivery

Subscription Orders

Returning a subscription order does not automatically cancel future deliveries. Subscriptions must be canceled separately through the customer portal or by contacting info@purerevival.shop before the next scheduled charge.

This policy does not limit any rights available to you under applicable consumer-protection laws.